CDA | Dental Practice Insurance and California Dental Plans

Dental Benefit Plans

Communicating with patients' dental benefit providers properly is vital to most practices. Learn about your rights, how you should manage disputes and how to respond to refund demands. You'll find information on how to understand your contract, how to withdraw as a provider and much more.

	Hot Resources
	WHAT TO DO WHEN A PATIENT ASKS FOR A REFUND 4/20/2011 posted by PSC Staff After completing treatment on a rather difficult patient, the patient calls to complain about the services. Before refunding any money to a patient, determine how the treatment was paid. Read More Download Rating: 5
	HOW DO I PREVENT INSURANCE BILLING FRAUD IN MY OFFICE? 1/15/2013 posted by PSC Staff As a practice owner, do you know what constitutes fraudulent billing? Do you regularly review claims submissions and reimbursements? Read More Download
	PLAN DISPUTE RESOLUTION FORMS AND PROCESSES 11/27/2012 posted by PSC Staff The following links are available to assist you in filing a dispute with a particular dental benefit plan. Read More Rating: 4

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	Recent Updates
	NON-COVERED SERVICES QUESTIONS AND ANSWERS (SAMPLE LETTER) 05/14/2013 posted by Greg Alterton With the passage of AB 2275, CDA’s sponsored bill prohibiting dental plans from placing fee caps on services they do not cover, numerous questions have been asked about the effect of the bill when it becomes law. This article provides a response to the most frequently asked questions. Read More Download Rating: 2
	DENTI-CAL PROVIDER GUIDE 05/06/2013 posted by Greg Alterton CDA has been working with the Department of Health Care Services Dental Benefits Program on ways to simplify providers’ participation in the program. This document identifies many of the key policies necessary to comply with the program’s requirements. Read More Download
	DENTAL BENEFIT PLAN HANDBOOK 04/29/2013 posted by PSC Staff This Handbook serves as a guide to help the dental practice staff responsible for managing dental benefits and/or insurance. Read More Download
	DENTAL BENEFIT PLAN HANDBOOK - UNDERSTANDING DENTAL BENEFIT PLAN COVERAGE 04/29/2013 posted by PSC Staff This Handbook serves as a guide to help the dental practice staff responsible for managing dental benefits and/or insurance. Read More Download
	HANDLING INSURANCE REFUNDS POWERPOINT 04/23/2013 posted by Patti Cheesebrough Did you miss CDA Presents in Anaheim this year? You're in luck - we're providing the information brought to you at The Spot! Read More Download

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	Topics	Replies	Last post
Appeal Process	7	24	12/10/2012 4:51:59 PM
Benefits	43	155	3/5/2013 3:05:06 PM
Denti-cal	4	8	11/9/2012 12:18:34 PM
Refunds	0	0	10/13/2008 9:21:33 PM
Miscellaneous	16	42	7/19/2012 5:14:34 PM

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Tip Of The Week

A dentist must have a DEA registration for each office where the dentist stores, administers or dispenses controlled substances. A separate registration is not required for an additional office where the dentist only prescribes controlled substances.

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