Dental Benefit Plans

Communicating with patients' dental benefit providers properly is vital to most practices. Learn about your rights, how you should manage disputes and how to respond to refund demands. You'll find information on how to understand your contract, how to withdraw as a provider and much more.

Hot Resources

Articles WHAT TO DO WHEN A PATIENT ASKS FOR A REFUND
4/20/2011 posted by PSC Staff
After completing treatment on a rather difficult patient, the patient calls to complain about the services. Before refunding any money to a patient, determine how the treatment was paid. Read More Download
Rating: 5
 
 
Articles HOW DO I PREVENT INSURANCE BILLING FRAUD IN MY OFFICE?
1/15/2013 posted by PSC Staff
As a practice owner, do you know what constitutes fraudulent billing? Do you regularly review claims submissions and reimbursements? Read More Download
 
Members Only
Tools PLAN DISPUTE RESOLUTION FORMS AND PROCESSES
11/27/2012 posted by PSC Staff
The following links are available to assist you in filing a dispute with a particular dental benefit plan. Read More
Rating: 4
 
 

Recent Updates

 
Samples NON-COVERED SERVICES QUESTIONS AND ANSWERS (SAMPLE LETTER)
05/14/2013 posted by Greg Alterton
With the passage of AB 2275, CDA’s sponsored bill prohibiting dental plans from placing fee caps on services they do not cover, numerous questions have been asked about the effect of the bill when it becomes law. This article provides a response to the most frequently asked questions. Read More Download
Rating: 2
 
 
Tools DENTI-CAL PROVIDER GUIDE
05/06/2013 posted by Greg Alterton
CDA has been working with the Department of Health Care Services Dental Benefits Program on ways to simplify providers’ participation in the program. This document identifies many of the key policies necessary to comply with the program’s requirements. Read More Download
 
Members Only
Manuals DENTAL BENEFIT PLAN HANDBOOK
04/29/2013 posted by PSC Staff
This Handbook serves as a guide to help the dental practice staff responsible for managing dental benefits and/or insurance. Read More Download
 
Members Only
Manuals DENTAL BENEFIT PLAN HANDBOOK - UNDERSTANDING DENTAL BENEFIT PLAN COVERAGE
04/29/2013 posted by PSC Staff
This Handbook serves as a guide to help the dental practice staff responsible for managing dental benefits and/or insurance. Read More Download
 
 
Teaching Tools HANDLING INSURANCE REFUNDS POWERPOINT
04/23/2013 posted by Patti Cheesebrough
Did you miss CDA Presents in Anaheim this year? You're in luck - we're providing the information brought to you at The Spot! Read More Download
 
 

Forums

Topics Replies Last post  
Appeal Process 7 24 12/10/2012 4:51:59 PM  
Benefits 43 155 3/5/2013 3:05:06 PM  
Denti-cal 4 8 11/9/2012 12:18:34 PM  
Refunds 0 0 10/13/2008 9:21:33 PM  
Miscellaneous 16 42 7/19/2012 5:14:34 PM  

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A dentist must have a DEA registration for each office where the dentist stores, administers or dispenses controlled substances. A separate registration is not required for an additional office where the dentist only prescribes controlled substances.

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e-mail:  compass@cda.org

Practice Management
Robyn Thomason
Katie Fornelli

Employment Practices
Robyn Thomason
Katie Fornelli

Dental Benefit Plans
Patti Cheesebrough

Regulatory Compliance
Teresa Pichay

Education
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