 | A SIMPLE FORM MAY TAKE CARE OF NON-PAYMENT by Greg Alterton on 4/13/2010
September 2008 CDA Update article. Read More Download
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| A SIMPLE FORM MAY TAKE CARE OF NON-PAYMENT by Greg Alterton on 4/13/2010
September 2008 CDA Update article. Read More Download
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| ACHIEVING PRACTICE SUCCESS THROUGH STRATEGIC PLANNING by PSC Staff on 4/9/2010
Once your vision statement is created, every practice owner should create a strategic plan to support the vision. Read More Download
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| COORDINATION OF BENEFITS LAW AFFECTING DENTAL PLANS (2008-CDA SPONSORED LEGISLATION) by Greg Alterton on 3/26/2010
January 2008 CDA Update article Read More Download
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| ERISA - SELF FUNDED PLANS (EMPLOYEE BENEFITS SECURITY ADMINISTRATION) by PSC Staff on 4/14/2010
Self-funded health plans are usually offered by large employers and other organizations such as labor unions. Read More
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| ERISA PLANS MARCH TO DRUM OF FEDERAL LAW by Greg Alterton on 12/3/2009
August 2009 CDA Update article. Read More Download
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| MY PATIENT FILED BANKRUPTCY - WILL I BE PAID? by Robyn Thomason on 6/24/2010
According to creditcards.com, “California continued to lead the nation in 2010, with more than 59,000 filings for the first quarter of the year... Read More Download
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| PATIENT RECORDS - REQUIREMENTS AND BEST PRACTICES by Teresa Pichay on 5/25/2010
This article summarizes what you need to know about patient records, from SOAP to electronic records to who can have access to the records. The rules on records retention and disposal also are explained. Read More Download
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| PATIENT RECORDS - REQUIREMENTS AND BEST PRACTICES by Teresa Pichay on 5/25/2010
This article summarizes what you need to know about patient records, from SOAP to electronic records to who can have access to the records. The rules on records retention and disposal also are explained. Read More Download
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| PERFORMANCE EVALUATIONS - A NECESSARY COMPONENT FOR EMPLOYEE MANAGEMENT by Robyn Thomason on 3/29/2010
An employee performance evaluation form is an effective tool in helping the employee and manager recognize the employee's areas of strength and any development opportunities. Read More Download
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| PROMPT-PAYMENT RULES DIFFER FOR ERISA by Greg Alterton on 3/24/2010
October 2005 CDA Update Article. Read More Download
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| REPRESENTING PATIENTS ON ERISA-RELATED ISSUES by Greg Alterton on 2/11/2010
November 2008 CDA Update article on California specific regulations. Read More Download
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| REPRESENTING PATIENTS ON ERISA-RELATED ISSUES by Greg Alterton on 2/11/2010
November 2008 CDA Update article on California specific regulations. Read More Download
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| REPRESENTING PATIENTS ON ERISA-RELATED ISSUES by Greg Alterton on 2/11/2010
November 2008 CDA Update article on California specific regulations. Read More Download
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| THE INS AND OUTS OF DENTAL PLAN ANNUAL MAXIMUMS by CDA Staff on 3/31/2010
February 2005 CDA Update article. Read More Download
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| THE NEW PATIENT PROCESS, PART ONE by PSC Staff on 4/9/2010
This article series outlines the steps involved in creating an optimal new patient experience. A positive new patient first impression is a cumulative effort of the entire dental team. Read More Download
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 | EVALUATING DENTAL BENEFIT PLANS CHECKLIST by PSC Staff on 2/25/2010
Considering new benefit plans or evaluating current plans accepted by your practice? Read More Download
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| THE UNEXPECTED DEATH OF THE DENTIST (SOLO PRACTICE) CHECKLIST by Robyn Thomason on 6/16/2010
Along with the distress that usually accompanies the unexpected death of a business owner, there is often confusion about the roles and functions of the staff and family. Read More Download
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 | HOUSEKEEPING SCHEDULE by PSC Staff on 5/3/2010
Use this customizable form to record the schedule and details for cleaning the dental practice. This form is part of the CDA Regulatory Compliance Manual.
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| HOUSEKEEPING SCHEDULE by PSC Staff on 5/3/2010
Use this customizable form to record the schedule and details for cleaning the dental practice. This form is part of the CDA Regulatory Compliance Manual.
Read More Download
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| PATIENT FINANCIAL RESPONSIBILITY FOR ELECTIVE UPGRADED SERVICES FORM by PSC Staff on 7/29/2010
When a patient selects an upgraded service or material, such as Captek or Lava crowns, the additional lab costs don't always have to be written off. Read More Download
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| PHYSICIAN'S FAX RELEASE FORM by TDIC on 3/5/2010
Sample physician's clearance for dental treatment fax communication form. Read More Download
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 | ASSOCIATE DENTISTS: FINDING THE RIGHT FIT PODCAST by Robyn Thomason on 3/24/2010
Whether you’re looking for an associate position or are hiring an associate to join your expanding practice, there are many considerations. Read More Download
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| GOT CANCELLATIONS? HOW TO MINIMIZE THE APPOINTMENT CANCELLATIONS IN YOUR PRACTICE. by PSC Staff on 12/15/2009
Read More Download
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| PEER REVIEW: A MEMBERSHIP BENEFIT FAQ by Council on Peer Review on 7/13/2010
What is peer review?
Peer review is designed to resolve disputes regarding the quality and appropriateness of dental treatment between a patient and member dentist, or a dentist and an insurance carrier.
Read More Download
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| PREDETERMINATION OF PATIENT BENEFITS by PSC Staff on 3/2/2010
A predetermination of a patient’s benefits can often be a trade off. This article is designed to help the practice staff member responsible for explaining and processing patient’s dental benefit coverage gain a better understanding of predeterminations and the process of obtaining such documentation. Read More Download
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 | AUTHORIZATION FOR THE RELEASE OF DENTAL RECORDS by PSC Staff on 6/24/2010
Read More Download
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| PRIVACY PRACTICES: NOTICE AND ACKNOWLEDGMENT by Teresa Pichay on 4/27/2010
The HIPAA Privacy Rule requires a covered entity to inform patients of the entity’s privacy practices. Read More Download
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| SAMPLE LETTER – DECLINING TO BE INCLUDED ON ANY LIST CONVEYED TO PAYERS THAT DO NOT ACTIVELY ENCOURAGE ENROLLEE USE OF CONTRACTED PROVIDERS by California Medical Association on 5/25/2010
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 | DENTAL ASSISTING CATEGORIES 2010 by CDA Staff on 4/14/2010
A summary of duties and educational requirements for all dental assisting categories effective January 1, 2010. Read More Download
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| DENTAL PRACTICE MARKETING RESOURCES by Teresa Pichay on 7/6/2010
A comprehensive list of practice marketing resource links. Read More
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| FEDERAL EARNED INCOME TAX CREDIT (EITC) by PSC Staff on 2/6/2009
The following link to the State of California Employment Development Department will assist you in following the federal requirements of informing your employees of the Earned Income Tax Credit. Read More
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| MINORS CONSENT by Teresa Pichay on 3/26/2010
Your teenage patient has a medical issue that you think the parents are not aware of. Can you tell the parents? Read More
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| SAMPLE SCHEDULE GUIDE FOR THE GENERAL PRACTICE by PSC Staff on 3/16/2010
This Excel tool will allow you to customize your ideal daily schedule. Read More Download
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