CDA Highlights


CDA Responds to Recent Delta Dental Decision to Cut Premier Reimbursement Rates


In a letter from CDA President Lindsey Robinson, DDS, the association is urging Delta Dental to communicate answers to providers about its impending rate reduction.

Dr. Robinson’s message to members and the letter to Delta are posted here.

You can find more CDA member resources and answers to questions about Delta's Premier Fee Reduction at www.cda.org/deltafeecut.

 

Compass Resources

  
ArticlesPRACTICE MANAGEMENT by Multiple Authors on 5/16/2013
The June and July 2008 issues of the CDA Journal focus on practice management and include articles on practice transitions, financing, and leases. Read More
 
  
SamplesNON-COVERED SERVICES QUESTIONS AND ANSWERS (SAMPLE LETTER) by Greg Alterton on 5/14/2013
With the passage of AB 2275, CDA’s sponsored bill prohibiting dental plans from placing fee caps on services they do not cover, numerous questions have been asked about the effect of the bill when it becomes law. This article provides a response to the most frequently asked questions. Read More Download
Rating: 2
 
  
ToolsDENTI-CAL PROVIDER GUIDE by Greg Alterton on 5/6/2013
CDA has been working with the Department of Health Care Services Dental Benefits Program on ways to simplify providers’ participation in the program. This document identifies many of the key policies necessary to comply with the program’s requirements. Read More Download
 
 Members Only
Q&AsCDA WELL-BEING PROGRAM FAQ by PSC Staff on 5/2/2013
The Well-Being Program assists dental professionals who suffer from alcohol and/or chemical dependency. It’s also a referral source for other disorders such as Bi-Polar, depression, diabetes, glaucoma, Parkinson’s, sexual addiction, sexual boundary issues and more. Read More Download
 
  
Manuals2012-2013 SAMPLE EMPLOYEE MANUAL by PSC Staff on 5/1/2013
This Employee Manual template has been updated to reflect 2012-2013 new laws. Additionally this new manual provides more assistance in the areas of social media, vacation accrual and pregnancy leave. This Manual was developed by an attorney to be used specifically in a dental office. An employee manual is one of the most important reference and communication tools between an employer and employees. It clearly describes expectations and office policies. Read More Download
Rating: 4
 
 Members Only

 

Compass Resources

  
ArticlesLAWS PERTAINING TO THE EMPLOYMENT OF MINORS by PSC Staff on 7/16/2010
CA Department of Industrial Relations provides a summary of laws pertaining to the employment of minors. Read More
 
 Members Only
ArticlesPATIENT REFERRAL PROGRAMS by CDA Staff on 4/8/2011
Patient referral programs, in which a patient gets a gift or becomes eligible to win a prize whenever he or she refers another patient to the dental office, may be a popular marketing idea but the practice is prohibited by the Dental Practice Act. Read More
 
  
ArticlesWHAT TO DO WHEN A PATIENT ASKS FOR A REFUND by PSC Staff on 4/20/2011
After completing treatment on a rather difficult patient, the patient calls to complain about the services. Before refunding any money to a patient, determine how the treatment was paid. Read More Download
Rating: 5

 
  
ChecklistsTHE UNEXPECTED DEATH OF THE DENTIST (SOLO PRACTICE) CHECKLIST by Robyn Thomason on 10/5/2012
Along with the distress that usually accompanies the unexpected death of a business owner, there is often confusion about the roles and functions of the staff and family. Read More Download
Rating: 5

 
  
GuidesWASTE MANAGEMENT GUIDE by Teresa Pichay on 6/8/2012
This guide describes types of regulated waste in the dental office, including medical waste, hazardous waste, and universal waste. It discusses proper waste management, safe work practices, regulatory requirements, and ways to minimize waste. Read More Download
 
  
PodcastsASSOCIATE DENTISTS: FINDING THE RIGHT FIT PODCAST by Robyn Thomason on 3/24/2010
Whether you’re looking for an associate position or are hiring an associate to join your expanding practice, there are many considerations. Read More Download
 
  
Teaching ToolsPROACTIVE PRACTICE MANAGEMENT - MANAGING PATIENTS AND PARENTS POWERPOINT by Katie Fornelli on 4/18/2013
Miss this presentation at The Spot in Anaheim 2013? Download this presentation and take your time educating yourself and your staff! Read More Download
 
  
WebcastsBAD REVIEW? ... WHAT TO DO! by PSC Staff on 2/18/2013
Have you had a bad review on a social media site or do you even know how to check? Read More
Rating: 5

 
  
Blog

Blogs

  
Provider Complaints Result in State Audit of Health Plans' Payments by Greg Alterton on 5/1/2013
The State Department of Managed Health Care recently reached an agreement with Anthem Blue Cross to pay physicians and other providers $3.2 million on improperly paid claims. It's a reminder of how the system of appealing payment disputes with plans works. Read More 		 
Required Corporate Documents by Teresa Pichay on 4/10/2013
If you are a dental corporation, you may have received in the mail a solicitation to use a costly service to file required documents. California corporations must file annually a Statement of Information with the California Secretary of State's Office. You may file this yourself instead of paying for a service to file it for you. If you think you are a victim of a fraudulent solicitation, you can file a complaint with the state Attorney General's Office. Read More 		 
X-Ray Equipment Inspection by Mail by Teresa Pichay on 3/27/2013
The state Radiological Health Branch (RHB) is sending postcard notices to dental offices in advance of inspecting their x-ray equipment. The inspections will be conducted by mail. Read More 		 
Re-credentialing and Income Taxes by Patti Cheesebrough on 3/25/2013
Have you received a re-credentialing packet from one of the Dental Plans? Is the office staff aware of what to watch for and the response time required? Does the dental plan have your current address information on file? Read More 		 
What Is The Correct Way To Handle Credit Balances On Patient Accounts? by Patti Cheesebrough on 2/19/2013
The California Business and Professions Code Section 732 outline the following guidelines for handling credit balances: “A dentist shall refund any amount that a patient has paid for services rendered that has subsequently been paid to the dentist by a third-party payer and that constitutes a duplicate payment. The refund shall be made as follows: Read More 		 

Topics

Topics

Replies

Last post

  
NO POSTS

Topics

Topics/Views

Replies

Last post

  
NO SUBSCRIPTIONS

Search

Top 10 Resources in April

Tip Of The Week

A dentist must have a DEA registration for each office where the dentist stores, administers or dispenses controlled substances. A separate registration is not required for an additional office where the dentist only prescribes controlled substances.

Full Archive

May 2013 Poll

What is the most significant change in your practice due to the economy this year compared to last year?
CLOSE

Contact Us

Have a question?  Need guidance?  Not sure where to start or need help locating a resource?  We are here for you!

1201 K Street
Sacramento, CA 95814

phone: 866.232.6362
fax: 866.874.7615
e-mail:  compass@cda.org

Practice Management
Robyn Thomason
Katie Fornelli

Employment Practices
Robyn Thomason
Katie Fornelli

Dental Benefit Plans
Patti Cheesebrough

Regulatory Compliance
Teresa Pichay

Education
Mary Sobieralski

CLOSE

Feedback Form

Please supply any information that is not already filled in for you: