Recent Updates

Tip of the Week2010.07.26 Tip of the Week by PSC Staff on 5/26/2010
Considering a fictitious business name for your practice? Before filing your permit application, check the Dental Board’s License Verification Web site to determine if another practice is using the name.
 
Tip of the Week2010.07.19 Tip of the Week by PSC Staff on 6/10/2010
Are patients arriving for treatment without a form of payment? If so, complete a written financial agreement at every treatment plan discussion. Provide a copy of the agreement to the patient, which states payment is due before or at time of service.
 
Tip of the Week2010.07.12 Tip of the Week by PSC Staff on 5/26/2010
Give the gift of resources. We have articles, checklists, and guidelines for Dental Benefit issues available for your billing staff on the CDA Compass. You may add a designated office staff member to your profile.
 
Tip of the Week2010.07.05 Tip of the Week by PSC Staff on 5/26/2010
If patient records are only maintained electronically, state law requires use of an offsite backup storage system, an image mechanism that captures signature documents, and a mechanism to ensure records are unalterable. There are additional requirements.
 
Tip of the Week2010.06.28 Tip of the Week by PSC Staff on 6/10/2010
If your practice schedule runs like a roller-coaster (sometimes up, sometimes down), set daily production goals. Daily production goals help create a balanced schedule and give your staff a guideline in which to base the schedule.
 
Tip of the Week2010.6.21 Tip of the Week by PSC Staff on 5/26/2010
When submitting crown narriatives to plans, note the size and condition of the prior restoration, the amount of remaining tooth structure, any pathology, symptoms, clinical observations, periodontal and periapical condition(s) of the tooth.
 
Tip of the Week2010.06.14 Tip of the Week by PSC Staff on 6/14/2010
You cannot offer or give a patient gift certificates, rebates or discounts, or any other monetary considerations in return for referring patients to your practice. (Business and Professional Code 650) You may send a thank-you card.
 
Tip of the Week2010.06.07 Tip of the Week by PSC Staff on 4/7/2010
When reviewing explanation of benefits, check for eligibility denials. Often times, a group number has changed and the claim may be resubmitted for reconsideration.
 
Tip of the Week2010.05.31 Tip of the Week by PSC Staff on 5/26/2010
Fee advertising for dental service must fully disclose all services customarily included as part of the service, including but not limited to diagnosis, radiographs, restorative treatment, drugs, materials, laboratory fees and post-operative care.
 
Tip of the Week2010.05.24 Tip of the Week by Michelle Corbo on 5/26/2010
If your practice is experiencing a high volume of missed appointments, try placing more emphasis on your confirmation protocol. Be careful not to use the word "remind". Instead try contacting patients to tell them you are looking forward to seeing them
 
Tip of the Week2010.05.17 Tip of the Week by PSC Staff on 5/17/2010
Carriers estimate treatment based on benefits available on the day the pre-determination is processed. If other procedures are submitted before the pre-determined treatment is performed, the payable benefits may be reduced accordingly.
 
Tip of the Week2010.5.10 Tip of the Week by PSC Staff on 1/28/2010
 

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1201 K Street
Sacramento, CA 95814

phone: 866.232.6362
fax: 866.874.7615
e-mail:  compass@cda.org

Practice Management
Robyn Thomason
Teresa Pichay
Terry Fong

Employment Practices
Robyn Thomason
Terry Fong

Dental Benefit Plans
Greg Alterton

Regulatory Compliance
Teresa Pichay
Terry Fong

Education
Mary Sobieralski

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